|
 |
Member Assist provides advice and assistance to delegates and members on how to act collectively to achieve better working conditions.
Member Assist is a specialised team of experts in the Union office that provides:
|
 | information on how you can resolve issues directly with your employer | |
information on members' rights at work | |
interpretation of workplace agreements, awards and other workplace documentation | |
help with negotiations with employers on issues that can't be resolved directly by the workplace delegate | |
access to non-industrial services including free will kits, funeral benefit, legal referrals. |
|
Our objective is to respond to requests from members and delegates within 2 working days.
If Member Assist negotiates an issue on your behalf after your workplace delegate has dealt with the matter, the timeframes for resolution can be as little as:
|
| 2 weeks for dismissals | |
1-4 weeks for underpayment claims |
|
However in a limited number of cases where Member Assist is unable to negotiate a successful resolution of your issue with your employer, some matters may take substantially longer. If this becomes the case you will be notified.
|
| | |
|
|
|
